Skip to main content

Facts and Questions

Hello. How can we help?

Please review the frequently asked questions below.  If you don’t find the answer to your question, feel free to contact me by email.

What is LongevityMD?

LongevityMD goes beyond conventional medicine, targeting upstream from the manifestation of disease, removing the barriers to healing and rejuvenation, to extend healthspan and promote longevity.
Conventional medicine companies target downstream symptoms of disease, without looking or addressing the underlying causes in the individual person. This leads to a temporary “fix”, while the underlying disease process continues to progress and you continue to age.
But we don’t see health that way. A new personalized approach is required for optimizing healthspan and longevity.
To be at your best you need time to collaborate on your care, the most innovative diagnostic tests and therapeutic modalities. LongevityMD endeavors to provide this level of service to you.

Conditions?

The purpose of LongevityMD is to promote longevity with a greater healthspan, not just lifespan; meaning longer time living with vitality, without any serious disease or illness.
Most if not all chronic illness and disease is caused by aging. The LongevityMD process targets mindset, lifestyle and physiology - factors that strongly affect the hallmarks of aging.

How long does it typically take for my lab results to come back?

Lab results typically take 10 business days from the time they are received by Vibrant wellness. Results from other lab testing companies vary.

I am interested in “X” medication or supplement, does LongevityMD offer it?

LongevityMD provides access to the latest treatments available in the jurisdictions in which you reside. If you are interested in discussing a specific medication or supplement, please bring the topic up in your intake.

Are your services covered by OHIP?

OHIP covers Conventional Medicine  “Conventional Medicine: refers to therapeutic concepts, diagnoses, treatments, practices, and products that are considered mainstream medicine. This type of medicine is commonly provided in hospitals and specialty or primary care practices and taught in medical schools.”
OHIP does NOT cover Complimentary/Alternative Medicine (CAM) 
“Complementary and Alternative Medicine: refers to a broad and diverse range of therapeutic concepts, diagnoses, treatments, practices, and products that are not commonly accepted as part of conventional medicine.1 For the purposes of this policy, it also includes:

  • Conventional treatments, practices, and products being used in non-conventional ways, and
  • New or emerging treatments, practices, and products that are based on conventional medical understanding and scientific reasoning”
Although the Ontario Health Insurance Program (OHIP) reimburses physicians for providing medical services that are considered to be medically necessary, OHIP does not pay for services (ie. Functional Medicine, Integrative Medicine, Longevity Medicine) that are considered alternative, complementary, or innovative. 
Dr. Tsai practices according to the rules and regulations of the College of Physicians and Surgeons of Ontario and adhere to all College guidelines and policies including those relating to the practice of Complementary/Alternative Medicine.
These policies may be found by clicking this link: http://www.cpso.on.ca/policies-publications/policy/complementary-alternative-medicine

Do you accept health insurance or other services?

LongevityMD does not communicate with health insurance companies for any of our services.
If you have an HSA or health savings account as a means of payment, LongevityMD can provide copies of invoices and lab requisitions as needed.
Because we are direct pay, and do not seek reimbursement from insurance providers, we cannot provide procedure codes (CPT) or diagnostic codes (ICD).

How much does LongevityMD Cost?

Please book a free discovery call so we can customize a program that fits your specific health goals. At the end of the visit, if it seems there is a mutual fit in our vision and goals for your health and you would like to move forward, we can discuss the fees associated with the program.

I am NOT a Canadian Resident, can I still work with LongevityMD?

Dr David Tsai is licensed in Hawaii and North Carolina and can treat patients residing in those states.

I am NOT an Ontario Resident, can I still work with LongevityMD?

https://www.blg.com/en/insights/2021/06/cross-canada-virtual-care-licensure-requirements-and-best-practices Dr David Tsai is licensed in Ontario and may service residents of Alberta (5 times /year)
British Columbia
New Foundland and Labrador
Nova Scotia
Nunavut
PEI
Yukon

Can LongevityMD be my primary care doctor?

One of the REQUIREMENTS to use LongevityMD services, is that you have a family physician or a walk-in doctor that you can consult regularly, to discuss your general health care needs and navigate your conventional medicine treatment options. You will be asked to designate such a person at your intake. Your records will not be released to this person without your consent. LongevityMD services are meant to be complementary and adjunctive to the standards of care and primary health maintenance care provided by conventional medicine. LongevityMD is NOT A SUBSTITUTE.
LongevityMD is not available for same-day urgent care appointments and does not have a 24-our answering service.
If you need to be seen urgently or have a medical emergency you need to visit an urgent care clinic or go to the emergency room or dial 911.

Telehealth privacy and confidentiality requirements

Because LongevityMD offers remote visits, clients will need to have access to either ZOOM or a phone depending on the visit type or purpose. Even though ZOOM is HIPAA client, the responsibility for the privacy and confidentiality of our meetings lays partially with the patient, as they help determine the place and time of our meetings.

Who is this program for:
There is no such shortcut as the fountain of youth. To live healthy and longer with vitality, we need to remove the barriers to healing that have accumulated during our lifetimes..
A common maxim used in the NFL is “you are getting better or you are getting worse, you are never staying the same.”
Likewise, our health is constantly changing, and unless we are actively engaging in measures to help create health, the natural law of entropy or disorder takes over for us, leading us to unhealthy aging and disease.
“You are either succumbing to unhealthy aging and illness or you are creating healthy aging, but you are never staying the same.”
If you are proactive with your health, wanting to learn more ways to create healthy aging, and are willing to invest your time and resources, this is the program for you. You need LongevityMD If any of your scores are below an 8 (or above a 2 for stress and pain). Take an assessment of your Vitality and rate your levels of
  • Energy
  • Cognition
  • Mood
  • Sleep
  • Gut health
  • Stress
  • Pain
LongevityMD can help you remove barriers to healing and create health, to rejuvenate and improve your vitality for living and/or prevent any further decline in health
How do I know if LongevityMD is a good fit for me?

You should have the right mindset:

  • Readiness for Change
  • Openness to Learn about Innovative Ideas and Solutions that are Data-driven and Evidence-based
  • Willingness to Invest in Your Health
  • Teachable and willingness to follow our recommendations, which includes the purchase of supplements
  • You are in agreement that your body and your choices are ultimately responsible for your health outcome
LongevityMD is NOT FOR YOU if:
  • You believe that the only way to heal and rejuvenate your body is solely from conventional medicine.
  • You think alternative medicine is outdated, without scientific basis or plainly just doesn’t work.
  • You do not believe in taking supplements.
*You are best suited for this program if you are already actively engaged or making changes in your life. If you are not at this stage, the program will be a challenge. You will be unable to follow through the recommendations either from a mindset or resource standpoint, and you will not get the results you desire. If you are not ready to proceed with the LongevityMD program, please engage with our other resources on our website and https://longevitymd.wellproz.com/patient/home, until you are ready. When you are READY FOR GUIDED OPTIMIZATION, Dr David Tsai is here to help.

LongevityMD is also medically not appropriate for you:

If you are in acute trauma and need immediate medical care of a physician or psychiatrist for anything that feels life-threatening to you, this program is not for you. PLEASE get medical help right away. Once you are in a more stable place physically or mentally, we will be better equipped to help you continue your healing.
If you are not able to participate in our healing community with others and not able to take action on our recommendations then this program is not for you at this time.

How will I know whether I am benefitting from the program and how soon will I notice this?

Before starting the LongevityMD program, you will perform a baseline assessment of your health with a:

  1. Self-assessment medical symptoms questionnaire
  2. Self-assessment symptom score sheet
  3. Vitality score
Tracking these scores helps evaluate your health progress visit to visit or at least quarterly.
For more objective monitoring, periodic conventional and functional lab testing can also be performed and specific biological age tests and hallmarks of aging tests can be done as well.
Environmental medicine is one of the main areas of focus at LongevityMD. There is no 'quick fix' for eliminating environmental toxins from your body. This is why 30, 60, or 90-day approaches often don't work. From working with chronically ill patients (sick for 2 years or more), I have observed that
  • Over 95% have at least 3 chemical toxins in their body known to be the root causes of their symptoms, conditions, or disease.
  • Over 75% have at least one toxic mold in their body, known to be the root causes of their symptoms, conditions, or disease.
  • Between 20% - 30% have at least 1 toxic heavy metal in their body, known to be the root causes of their symptoms, conditions, or disease.
It takes an average of 9 months to remove toxins from the body and an additional average of 3 months for body recalibration and gut repair.
Times can vary depending on the number of toxins, your age, how quickly and easily you can move through your protocols, repeated exposures, etc.
Most people will notice some improvement in symptoms and biomarkers in the first 90 days, with more measurable improvements after that. It is important to understand that if someone has been dealing with a disease for years, that it can take some time to remove their barriers for healing or eliminating the root causes so the body can start healing itself and feeling better. 

Can I cancel at any time?

LongevityMD does not allow cancelations at any time, because there is a large upfront cost for reviewing your history, providing your innovative tests, reviewing the test results, creating your reports, and designing your custom recommendations and protocols for you.

Refund or Money back guarantee

When it comes to health and longevity, we cannot provide a guarantee. Only God knows how long you are going to live. It is not something that is totally under our control. Working with LongevityMD is is a partnership tailored to your path to well-being. With personalized coaching and hands-on strategies, the journey is unique to you and your circumstances. There's no one-size-fits-all solution, and thus, no standard guarantee, just a commitment to ongoing partnership. We focus on being your partner every step of the way.